Pet Supplies Plus Irving

Brooke Thompson 3 months ago

I’ve been getting my dog groomed here for the last couple of years. The groomers always do an amazing job on her coat, and my dog comes back happy. Plus, every time I come to this location, I always receive friendly service and can find exactly what I need.

T. 3 months ago

Employees are wonderful - courteous and helpful. We love Aaliyah! She is fantastic with my senior Simba. I highly recommend her for your grooming needs.

Anna 11 months ago

I’ve given this place multiple chances, but I won’t be returning. Every time I arrive for an appointment, the groomer is not in the building and I end up waiting for her to return, even this time, after she confirmed the appointment just an hour prior. When I picked my dog up, she lectured me about golden retriever coats and stated I wasn’t doing enough at home. I brush my dog several times a week, and no groomer has ever complained about his coat. When I got home, it seemed like my dog had been bathed (he was still wet in places and smelled like shampoo), but he was barely groomed. His front paws were trimmed, but his hind legs were unfinished, as you can see in the photos. He also had a mat behind his right ear (he did not have this prior to grooming). Very disappointed in the professionalism and quality of service.

Mey Chicas 2 years ago

This was my first time having my dog groomed here and when I tell you, everything about this experience was absolutely amazing, I am absolutely not kidding. From the moment I got there I was greeted by an extremely friendly employee at the front. When I got to the grooming section there was a chalk board with all the names of the pets the were scheduled to be groomed. I was then helped by Joseph who gave me by far one of the best services ever, from the moment he greeted me to the moment he gave me my dog back everything was amazing. My dog doesn’t like getting groomed but for the first time ever my dog didn’t cry or start shaking before being taken to the back, this was extremely reassuring, I just knew then and there I was taking her to a great place. I completely recommend this place, please come here for amazing service for your pet! If this wasn’t good enough the prices here are extremely better than the competition.

Aeji Byun Edited 3 years ago

I was quite excited about the self dog wash station. I usually go to Bruno’s Too for DIY wash but I was told that Pet Supplies Plus has a better deal. Went in to get the 5 wash deal for $40. The clerk was very friendly and the store was very clean and well kept. But the wash station was very disappointing. I see that they tried to be all tile and nice. But it’s not practical at all. There is very little space each slot and there is no anchor to suspend your dog from running away. Also, the shampoo was not provided. The shower handle was very stiff to operate as well. Hot water was not working. I wish it was more practical for dog parents. +updates I revisited to use up my 5 wash coupon that I paid for $40 from my first visit. (I should have waited) This was what we faced. This is so unacceptable. They did add a suspension collar onto the wall. But with this level of dirtiness and bad hygiene, I don’t think I’ll ever come back…